How do I make a counseling appointment?
You can begin by viewing our team page here. Each counselor has a profile that will tell you about their services and specialties, as well as their training and experience. To schedule your initial appointment, please contact the team member who you think will be the best fit for you. They will guide you through the next steps.
If you need help deciding on a therapist, just fill out the contact form here. You can reach out to any of our counselors and she will be able to help guide you to the best fit!
How long do I have to attend therapy?
It is hard to predict the exact length of time it will take for you to meet your goals. While brief therapy may be appropriate for some issues, others may require more extensive treatment. Individual concerns are improved or resolved at different rates. During your initial appointment, your counselor will work to understand your needs and concerns and discuss recommendations regarding the frequency of sessions and appropriate approach for your situation.
How do I pay my counselor?
Available payment methods vary by therapist, ranging from affordable rates for self-pay to the ability to use both in and out-of-network benefits for your insurance plan.
See your individual therapist page for details. Go to the team page here.
What does self-pay mean?
Some clients wish to pay for mental health services privately and choose not to utilize mental health benefits. Private pay rates vary from counselor to counselor based on their policies and experience. Clients wishing to pay privately are welcome to discuss options and fees with their therapist.
What do I need to know if I am considering using insurance?
When seeing a therapist who is on your insurance plan, that therapist may verify your coverage and benefits before beginning services and submit claims on your behalf. You are also encouraged to be familiar with the coverage offered by your insurance plan.
To submit a mental health claim, we are required to provide a diagnosis and some information about the treatment you are receiving.
If you have and choose to access your out-of-network benefits, individual therapists can provide an itemized receipt for you to submit for possible reimbursement of these services.
Your Right to a Good Faith Estimate
If you do not have insurance, or you are a private pay client and you do not plan to submit to insurance for reimbursement, you have the right to request a Good Faith Estimate with an estimated total cost for services from your
provider.
I am looking for a supervisor. Who are they, and how do I contact them?
Our list of providers currently includes the following Supervisior. Please contact them directly to inquire.
Samantha Major LCSW, LPC for Social Worker supervision
What are my rights?
Good Faith Estimate — If you do not have insurance, or you are a private pay client and you do not plan to submit to insurance for reimbursement, you have the right to request a Good Faith Estimate with an estimated total cost for services from your provider. Learn more here
Records Request — Each therapist is required to retain your records for 7 years, or 5 years after a former child client has turned 18. To request your records, contact your therapist. Administrative charges will apply.
Business Practice Concerns — If you believe you have been a victim of fraudulent business practices in the State of Texas, please contact the Attorney General’s Office to file a consumer complaint. To learn more about your consumer rights, click here.
Licensing Violation Concerns — Clients have the right to make a formal complaint. If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board. For access to the Texas Code Consolidated Rulebooks, click here
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300 Austin, Texas 78701 (512) 305-7700
Investigations/Complaints 24-hour, toll-free system: (800) 821-3205 [email protected]
Please note that EMPOWERED Counseling for Mindful Living, LLC (EMPOWERED) is a management company providing space and support services to the mental health providers in this office. No partnership or other business entity relationship exists between EMPOWERED and these providers. Each independently licensed therapist who offices at EMPOWERED is solely responsible for the services they provide, how they are performed, and are not agents or employees of EMPOWERED.
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EMPOWERED Counseling for Mindful Living, LLC (EMPOWERED) is a management company providing space and support services to the mental health providers in this office. No partnership or other business entity relationship exists between EMPOWERED and these providers. Each independently licensed therapist who offices at EMPOWERED is solely responsible for the services they provide, how they are performed, and are not agents or employees of EMPOWERED.